Duplicate Serial Number

Duplicate Serial Number

Duplicate Serial Number

 

Purpose:

The purpose of having a duplicate serial number in RetailEasy electronics vertical for POS is to ensure that the serial number of the items in the item list is unique in an invoice. Duplicate serial numbers are not allowed in line items. This is according to the validation rules of IRIS IRP1. 

(Refer Link to for IRIS IRP1: https://einvoice6.gst.gov.in/content/validation-rules/).

If POS system can display the serial number for each item in the shopping cart, it helps the staff see that the system has recorded the serial numbers successfully. These serial numbers are saved to order history, sales receipts, and customer invoices.

 

A Few examples for Duplicate Serial Numbers:

1. If configured, the user is asked to input the serial number of the item being returned when returning a serialized item in POS. The system will then validate the input against the original sale, and the user will be warned if the serial number being returned does not match the original.

2. Another scenario is when items are sold in POS that are configured with an Active serial number tracking dimension, POS initiates validation logic that prevents users from completing the sale of a serialized item with a serial number that can’t be found in the selling warehouse’s current inventory.

 

Benefits:

POS system can display the serial number for each item in the shopping cart, it helps the staff see that the system has recorded the serial numbers successfully.

 

Conclusion:

To summarize, having a duplicate serial number in RetailEasy Electronics POS is important to ensure that the serial number of the items in the item list is unique in an invoice. Duplicate serial numbers are not allowed in line items. This is according to the validation rules of IRIS IRP.

Duplicate serial numbers can occur when the same transaction is sent to the e-invoice portal even after the IRN is received by the ERP/POS systems. This leads to Duplicate IRN error message. The solution is to save the IRN received against the transaction in ERP system and flag the transaction as ‘IRN Received’.

Another scenario is when items are sold in POS that are configured with an Active serial number tracking dimension, POS initiates validation logic that prevents users from completing the sale of a serialized item with a serial number that can’t be found in the selling warehouse’s current inventory.

If your POS system can display the serial number for each item in the shopping cart, it helps the staff see that the system has recorded the serial numbers successfully. These serial numbers are saved to order history, sales receipts, and customer invoices.

 

FAQ's:

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Q: Why can't I add quantity to a serialized lot?   

As each serialized item is unique, you are not able to increment the quantity of a lot which was received with a serial number. This prevents inventory inaccuracy and possible liability caused by inaccurate serial number records.

Q: What are the problems caused by duplicate serial numbers?

Duplicate serial numbers can cause many problems, including:

  • Inventory inaccuracies: If an item has two different serial numbers, it can be difficult to track the item's inventory levels. This can lead to stock outs or overstock.

  • Warranty issues: If an item with a duplicate serial number is returned for warranty service, it can be difficult to determine which serial number is the correct one. This can lead to delays in processing the warranty claim.

Q: How can I avoid duplicate serial numbers in RetailEasy Electronics vertical POS?

There are a few things you can do to avoid duplicate serial numbers in RetailEasy Electronics vertical POS:

  • Use a barcode scanner to scan the serial number of each item when you add it to your inventory.

  • Make sure that the serial number is unique before you save it.

  • Reconcile your inventory regularly to check for duplicate serial numbers.

Q: What if I find a duplicate serial number in RetailEasy Electronics vertical POS?

If you find a duplicate serial number in RetailEasy Electronics vertical POS, you should take the following steps:

  • Identify the item with the duplicate serial number.

  • Determine the source of the duplicate serial number.

  • Take steps to correct the duplicate serial number.

 

 

 

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