Overview of TruePOS as a SaaS POS  

TruePOS is a SaaS (software as a service) solution, meaning it is a centrally hosted software delivery model on the cloud. This enables TruePOS to handle retail sales, purchase, and finance transactions online. The benefits of SaaS include easy accessibility, reduced need for on-premises infrastructure, and seamless updates.

Features of TruePOS  

Offline billing capability  

Despite being an online POS, TruePOS supports offline billing.

• When internet connectivity is poor or unavailable, TruePOS can operate in offline mode.

• Once the connection is restored, offline sales synchronize with the cloud to ensure no data is lost.

Keyboard-controlled functions  

TruePOS supports keyboard shortcuts for efficient operations.

• BACKSPACE: Erases a value in a text field.

• DELETE: Deletes an item record from a table.

• F6: Saves the current function.

• Example: Press F6 to save a sales bill.

• F7: Displays existing records or details.

• F9: Clears all values on the current screen.

• F10: Closes the current screen.

• CTRL + F3: Cancels documents such as receipts, sales orders, and bills.

LOV – List of values  

LOV is a pop-up list that helps input data into fields.

1. Press ENTER to open the LOV window, with or without a value input.

2. Use the Search By drop-down list within the LOV window for targeted searching.

Menu search functionality  

• TruePOS offers a menu search box that simplifies navigation by typing the screen name directly in the box.

• Example: Type "Sales O" in the menu search box to find the Sales Order Details report.

• Press ENTER or select the option with a mouse to open the screen.

User interface overview  

• The Purchase and Sales modules consist of the following sections:

• Header - Add distributor or customer information.

• Right pane - Add invoice-level discounts.

• Tabular section - List order items.

• Footer - Add remarks or other details.

Multi-currency support  

TruePOS handles transactions involving multiple currencies. Multi-currency transactions are recorded in both the base currency and foreign currency using set exchange rates.

1. Navigate to Tools > Configuration > Business Configuration > General

2. Check the box on the right side for Enable Multi Currency.

3. In the Tax tab in the left-hand menu, check the boxes for Enable Import in Purchase and Enable Export in Sales.

4. Click Save to update the changes.

Payment types in tender  

TruePOS supports various payment methods including cash, credit cards, cheques, sales on credit, and gift coupons or vouchers.

1. To modify which payment options appear on the Tender screen, go to Tools > Configuration > Business Configuration > Tender.

Print customization with EasyPrint  

TruePOS allows flexible printing options using TruePOS EasyPrint:

• Supports different printer types, paper sizes, and labels.

• Customizable print profiles to handle invoices, documents, labels, and vouchers.

Need more help?  

For further assistance:

• Chat with us: Connect with a TruePOS expert.

• Call us: Dial +91 44 39 200 200 for support.

• Email us: Send inquiries to truepos-support@gofrugal.com.

FAQs  

What is SaaS, and how does it benefit my business?
SaaS (software as a service) is a cloud-based model that allows software to be centrally hosted and accessed over the internet. It reduces the need for local installations, ensures automatic updates, and offers flexibility.

How does offline billing work?
When internet connectivity is lost, TruePOS continues to function in offline mode. All transactions are synced to the cloud once connectivity is restored.

Can we customize print formats for invoices?
Yes, using TruePOS EasyPrint, you can create custom print profiles with preferred settings for content, paper, and printer configurations.

How do I enable multiple currency support?
Go to Tools > Configuration > Business Configuration > General and enable the Multi Currency option. Update the settings to activate multi-currency transactions.

What should I do if I forget my login credentials?
Contact truepos-support@gofrugal.com to retrieve or reset your login information.