FAQs - Tender Management

FAQs - Tender Management

FAQs

1. What is a Tender?
A tender refers to the payment type i.e. what the customer pays for his bill. It could be cash, credit card, cheque etc.

2. How will I create a new tender type?
Follow the instruction as given under Tender type Master.

3. When is A/C ledger selection required?
For Credit card tender, you can select the terminal account of the credit card. This will be posted in the respective bank account ledger which can be used for credit card tracking later.

4. How can I create Account ledger?
Accounts >> Financial accounts >> Masters >> Ledger Master.

5. When do I require enabling the Cash drawer option?
To use cash drawer option, first of all, it must be integrated with the application. While selecting the tender types cash or coupons or vouchers at the time of billing, the cash drawer opens automatically if you have selected Yes for 'Cash drawer enabled' in the Tender type master.

6. What is the Maximum amount and Minimum amount?
The maximum amount is the limit exceeding which the customer can not buy anything.
For Credit sale, you can set a certain amount as maximum (e.g. 10,000) after which the sale is not allowed.

Minimum amount is the amount for which the customer must buy for the amount set as a minimum to accept his payment.
For credit card payments, you can set a certain amount as the minimum (e.g. 200) to accept the credit card for payment.

7. What is excess tender?
It refers to the amount paid in excess by the customer.
Example: customer pays Rs. 500 for his bill amount Rs. 450. In this case, 50 rupees is the excess amount.

Usually, this option is selected 'Yes' for Cash tender and 'No' for credit card and cheque tenders.

8. What is a bill prefix?
A bill prefix is a two-letter code that is included as a part of the bill number.  For each tender type, a unique two-letter code is given in the Bill Prefix Master.

9. Why is a bill prefix required?
To distinguish the different types of bills, bill prefix is required. By default, the system created prefix is displayed. User can customize the prefixes for the different types of bills saved.

10. can I use the same prefix for all locations?
Yes. Select 'All location' in the Location field of the Bill Prefix Master.

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