Frequently Asked Questions (FAQs) in SellQuick

Frequently Asked Questions (FAQs) in SellQuick

1.What if I lost my internet connection? Will SellQuick still work?
Yes absolutely! Continue to bill offline and sync them online later when the internet connection resumes.

 2. How does the sync between SellQuick and POS Server happen? Is it automatic?
Yes, the sync is done automatically for the purpose of real-time billing, However, you can perform a manual sync from SellQuick whenever there are changes made in the POS server and you want those changes to reflect in SellQuick.
 
3.Can I perform sales return for the bills that is created in POS?
Yes! Sales return can be processed for bills made in SellQuick, POS server and other POS clients as well, making It a good fit for exclusive sales return counter.
 
4.Can SellQuick be mapped to a POS printer?
SellQuick counter can be mapped to the printer of POS server but it cannot be mapped to the printer of a POS client. So, the bills made in SellQuick can be printed from printer connected with POS server alone and not from any of the POS clients'.

 5.Is it possible to do paperless billing with SellQuick?
Yes. SellQuick supports SMS and e-mail invoicing, making it a perfect option for paperless billing.

6. What is the difference between internet mode and intranet mode in SellQuick?
If the POS server and SellQuick are connected via LAN (same internet connection) is it called intranet mode. 
If the POS server and SellQuick are connected via two different internet connections, then it is called internet mode. 

7. Can multiple users use SellQuick in the same device? Is it possible for the user to change the device anytime?
Yes, multiple users can login to SellQuick in a same device. However, it is not possible for the user to change the device anytime. For a single license of SellQuick, multiple users can login to one device but as one user at a time. 

 8. Is Sales Order (SO) feature available in SellQuick?
No, SellQuick does not have Sales Order (SO) feature. However, this feature will be available soon in one of the new releases. 
 
9. Will the bill sequence number overlap with the that of POS server?
It is totally up to you. You can either maintain a unique bill sequence for all your mobile counters or you can have a continuous invoice sequence.


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