Purpose: A customer for whom you are billing in the counter, suddenly remembers that they forgot to add another item to the cart. So they will excuse themselves and leave the counts. Already added 20+ items in sales screen, it is not feasible to clear the screen and add all those items as soon as the customer arrives. It is also not possible to wait for the customers when a queue is there in counter. In this case, you can hold the bill of that customer and continue making other bills. When that customer arrives after adding few more items, you can recall the previously held bill and continue billing smoothly.

Using the Hold and Recall bill , you can hold the bills while billing and it can be recalled any time later.

Limitations:

1) Bills hold in Online can not be recalled in offline and vice versa.
2) Multiple hold bills can not be cleared at once

Menu Access: Click Sales > Sales Bill

To Hold the bill

Enter the items that is required by the customer and click on    for holding the bill.

If the bill is Hold then the stock will get reduced from the inventory immediately.

To Recall the bill

Press the and select the bill from the LOV which you want to recall.

To save the bill

Once the bill is recalled you can either save the bill or clear the bill or Hold the bill again. After recall click on to save the bill

or to clear the hold bill .

or press   to hold the bill again.

FAQ

Hold bill reports can be seen in Reports > Sales > hold transactions > hold bill details

If you are using session management, we cannot close the session without clearing the holds bills and we can't enable the session without clearing the hold bills.

If the bill is Hold then the stock will get reduced from the inventory immediately.

Yes , After hold were made stock will be reserved from the inventory

Bill date will be the date on which the bill has held and bill sequence will be generated on latest sequence