You can now mark your customers' bills as "Due Bills" in tender and collect them back later using Collection Entry for anytime billing and hassle-free checkouts without keeping your customers waiting.

What is Tender?

Tender is the procedure by which the payment for the items that are added to the cart can be made with the mode of cash, cheque, UPI, credit/debit card, or a combination of them. Payments in GoBill windows can be initiated using the tender methods that are available for your business and is configured in your POS.

What is Due Bill tender type?

Due Bill is a tender type used to complete a sale when the mode of payment that the customer will use is uncertain and where the customer's bill can be tendered as a debt/hold and repaid in cash, debit/credit card, or other means. Due Bills will serve as acknowledgement for the buyer's purchase until they pay the bill in full. You may use the Due Bill tender type in GoBill windows by configuring it counter-wise in the Security manager from POS.

Note: Except for the Standard and Professional editions of the base products (RetailEasy/RPOS), the Due Bill/Collection Entry feature requires a separate custom license

Collection Entry:

It is a menu in GoBill windows that allows you to fetch the previously created Due Bill. You can find a list of Due Bills made, select one, and post the payment for the due bills.

Consider the following scenario: If you own a store, a long line backed up at a single counter will be one of your most difficult challenges. You can now keep separate counters for billing and payment collection. The bills will be made in the respective billing counters, saving them as due bills, and the cashier counter will only have to collect payment for those due bills using the Collection Entry menu. It is now a win-win-win situation for you, your customers, and the floor staff.

Steps to mark a bill as Due Bill during the tender?

Step 1: Open GoBill windows, select Create Session option and input the amount of cash on hand to create a session

Step 2: Add/Select the customer in the Customer Info menu. And add required items to make a bill

Note: Customer selection is mandatory for Due bill tender.

Step 3: After you've added all of the necessary items, during tender payment, select Other Payments/Split Payment or the F6 function key. A screen similar to the one shown below will appear

Note: Due Bill tender type cannot be used to make split payments in GoBill windows. Also, due bill tender type menu can be brought in the main menu(cart screen) for quick selection.

Step 5: You will see the message Billed Successfully. You can save your bill as a PDF or print. The due bill amount will be displayed in the Payment summary, as shown below

You can tender a Due Bill by following these steps.

Steps to collect payments for the previously made due bills?

Step 1: Click on the menu bar

Step 2: In the listed menus select the Collection Entry menu

Note: Collection Entry menu can be enabled or disabled for an user in the security manager

Step 3: A screen similar to the one shown below will be displayed. You can choose due bills by following any of the options listed below

Type 1: Click on the Customer Info tab, then choose the customer whose due bill needs to be paid by typing their name into the search bar.

Type 2: You can search for a due bill by bill number and add it to your cart.

Type 3: You may also save a bill number in a Barcode and scan the printed version of that barcode to add the customer

Step 4: Select the customer by following any one of the three types mentioned above.

Following the selection of the customer, a list of pending due bills made in all of the counters will be displayed, as shown in the image below

Note: If you want to get all of your customer's due bills paid, you can use the tender option as all the due bills are selected. If you only need a few bills to get paid, you can delete those that aren't going to be paid by clicking the delete button on the right side, parallel to the bill number.

Step 5: Select the preferred payment method

Note: Either you can use regular payments or split payments to complete your purchase.

Step 6: On successful payment you will receive a pop-up notification displaying success message

To print Due Bill, you must enable the Due Bill print profile in the Collection Entry menu in printer setting

Follow the steps outlined below to enable Collection Entry print profile for GoBill windows

Step 1: In POS, search for Print Design option and open Easyprint tool. In Easyprint tool click the GoBill supported profile checkbox to enable the print profile in GoBill windows. You can select either Duebill or Duebill GST or both Duebill and Duebill GST profile types in Easyprint tool.

Step 2: Open menu bar and select setting

Step 3: In the Settings menu navigate to Printer setting

Step 4: In Collection Entry drop down, select Due Bill option and save it

By following these steps, you can mark your customers' bills as Due Bill and collect the payment for those bills through Collection Entry in GoBill windows.