How to hold a sales bill and recall it in ServQuick?
ServQuick allows you to put a sales bill on hold and recall it later when required. While making sales bill, if the customer requires adding one more item to his purchases, before the customer picks from the rack and if the rush is high we can Hold that bill and pass it to the next bill. Once the customer brings the item we can un hold that bill and save it. Then you can collect the payment.
Benefit:
It helps the cashier to hold transactions in case the customer wants to purchase more items and recall once back, which helps them to serve the next queued customer during the hold transaction
Steps to Holds a Sales Bill in ServQuick
Step 1: First go to Sales
Step 2: Under Sales > choose Sales option
Step 3: Create a sales bill by adding items to the customer.
Step 4: After creating the sales bill > Click on the More option that will be available on the top right corner of the screen.
Step 5: A drop-down list will be displayed, click on Hold.
Now, you Sales Bill will be put on 'Hold' successfully.
Know how to recall a sales bill
For instance, if you already loaded a sales bill in a cart and you want to recall a held sale, follow the below steps:
Step 1: Click on More option > Drop down list will be displayed > Select Recall Held Sale
Step 2: Choose the desired held sale which you want to recall and click on it.
Note: The sales bill which you loaded previously will be held and the recalled one will be loaded into the cart.
Step 3: After completing, you can click on Pay > then click on Tender
Note: If you want to delete a held sale, follow these steps.
In the Recall Held Sale, click on the Delete option provided.
You can also search for the desired held sale with the Customer name/Sequence number.
Note: After loading your held sale into a cart, if you either clear the cart or refresh the browser, the held sales will be deleted automatically.
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