When the customer returns an item at the time of delivery then the delivery boy can save the return in the app by unchecking the box of the item during the delivery and the reason for the return.
1. Save as Credit in the app
2. Once the bill is delivered with the return submitted by app, Click on sales return management in the GoDeliver portal to view the list of bills the sales return has been made by your customers. You can filter by the date, delivery boy and also by the company to view the delivery returns as per your convenience.
3. Select the bill with returns, the items that are returned against that bill will be listed. Now, verify the returns and collect the items from the delivery boy and submit it. Once submitted the stock and outstanding will be updated in the POS.