How to raise an app request from the OrderEasy Integration Portal
The app request option in the OrderEasy Integration portal lets you request an app update/upload without leaving the OrderEasy Integration portal or having to contact the GoFrugal team. Also, you can track the status of your updates directly within the integration portal. Raise app requests from the Integration portal and save time and effort.
Step 1: Login to the Integration portal using the credentials
Step 2: Go to the mobile app option from the main menu and select the app request option
Step 3: Choose the request app in the top right corner of OrderEasy App request screen
Step 5: The Platform field allows you to select between Android and iOS or you can select both if you want it for both
Step 6: Please put your name in the requested by column as it is your request
Step 7: You will find 5 options under the Purpose column
1. Experience new features - If you would like to try out the new features in our app, you can select this option
2. Test App functionality - For testing the performance of your application, you can select this option
3. Experience UAT feature - You can use this option if you wish to experience the app before it goes live and share feedback during the pilot run
4. Testing customization - You can give this option if you have customized your application style and if you want to experience it
5. Others - This option is out of the box, but you can specify the purpose manually by selecting it
Step 8: Select the requested for column after selecting the purpose. You will find 4 options there
1. Need APK file only - You can choose this option if you want the APK separately to experience the change on your own
2. Publish in App store - You can select this option if you want to release the change to all your IOS customers
3. Publish in Play store - You can select this option if you want to release the change to all your Android customers
4. Publish in Both - Using this option, you can release the update for both IOS and Android customers
Step 9: In the next step, you will need to enter the contact number and submit the request
Step 10: Once you click submit, a popup will appear as shown below
Step 11: You can view the status of your request on the OrderEasy App request screen
Step 12: You can track the status of your request by selecting the Track option on the right side of the list of requests
Step 13: If you select the track option, you will see a tracking status as shown below
Related Articles
How to request for a new app development from integration portal?
Now along with the in MyGofrugal app, in the OrderEasy menu, you can also raise a new app development request from the integration portal. Steps to request for new app development from the integration portal. (for new OrderEasy users) Step 1: Login ...How to configure Live ChatBot integration with the OrderEasy app?
Today's e-commerce consumers expect a faster way of connecting with you to raise a complaint, share a suggestion or inquire about any information that will help in their shopping journey. A chatbot helps you to capture better product suggestions and ...How to request for an app update from integration portal?
Every week GOFRUGAL OrderEasy gets an update with new features and attractive enhancements. These new features can be availed only with an updated app. Using this new feature, you can request an update of your app to the latest version in a few ...What are the general configurations of OrderEasy app in integration portal?
Go to configuration -> OrderEasy app configuration There are 4 types of configuration in the screen: 1. App configuration 2. About us 3. Multilanguage configuration 4. Payment configuration 1. App configuration: Retailers, according to their business ...OrderEasy FAQs
1. Can customers set a different price for online and offline? A. No. Whatever price customer sets in the POS, the same will be reflected in the app. 2. Can consumers get real-time status updates? A. Consumers will get ...