How to update customer shipping address in RetailEasy 7?

How to update customer shipping address in RetailEasy 7?

Shipping Address


Purpose:

Shipping address is the address where the customer wants the items they have purchased to be shipped to. This address is typically entered by the retailer during the checkout process. 

For example, A store owner of a department store chain has received a shipment of new products in bulk. The owner needs to distribute the products to the other 2 different outlets of the chain. The owner uses the POS system to generate shipping labels for each outlet. The shipping labels include the name of the outlet, the address of the outlet, and the list of products that are being shipped to the outlet.
The owner then prints out the shipping labels and attaches them to the boxes of products. The boxes of products are then shipped to the different outlets.

For example, 

  • Here are some of the important details that should be included in the shipping address:

    • Name: The name of the person who will be receiving the items.
    • Address: The street address, city, state, and zip code of the shipping address.
    • Phone number: A phone number where the customer can be reached if there are any problems with the shipment.
    • Email address: An email address where the customer can be sent tracking information for the shipment.

    It is important to make sure that the shipping address is accurate and complete. This will help to ensure that the items are shipped to the correct address and that the customer receives them in a timely manner.



Benefits:
  1. Speed: rapid delivery with local carriers
  2. Directly connects them to online consumers and paves the way for a truly omnichannel mindset
  3. Fulfilling part of the online volume from stores, at least temporarily, take the pressure off the warehouse infrastructure
  4. Increased ability to meet ‘peak season’ online demand

Steps to configure the Shipping Address:

Step 1: Go to Customer > Master > Customer Shipping Address



Step 2: Customer Shipping Address screen will appear. Click the 'Edit' function key & choose Customer to update the address detail. Or else click 'New' to create new Customer detail.



Step 3: Fill in the address detail. Click the 'Save' function key.



Steps to update the Shipping Address in the Sales screen

Step1: Go to Sales > Sales Bill



Step 2: Select the customer, load the items, and fill in the shipping details. Click Save.



Conclusion:
The customer shipping address is a crucial piece of information that plays a significant role in ensuring a smooth and accurate delivery process. It serves as the destination where products or services are sent, and it is essential for businesses to collect and verify this information accurately.

FAQ's:

Q: Can I add multiple shipping addresses for a customer in RetailEasy POS?
A: Yes, RetailEasy POS allows you to save multiple shipping addresses for each customer. This is particularly useful if customers have different addresses for billing and shipping purposes or if they frequently ship to different locations.

Q: How can I ensure the accuracy of customer shipping addresses in RetailEasy POS?
A: RetailEasy POS provides address validation features that help ensure the accuracy of customer shipping addresses. It can automatically verify addresses against a database of valid addresses, flagging any potential errors or inconsistencies.

Q: Can I edit a customer's shipping address after it has been entered in RetailEasy POS?
A: You can easily edit a customer's shipping address in RetailEasy POS. Simply locate the customer's profile, navigate to the shipping address section, and make the necessary changes. It's important to ensure that updates are accurately reflected to avoid delivery issues.


Links to Refer:
1. What is the impact of customer master in the retail segment? Learn about the attributes in customer master.

2. What is the use of Home Delivery Management?


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