How to View the Bill in Reprint Screen with User Name & Time

Purpose:

Viewing the bill as 'User name' and 'Time' of the bill on the reprint screen can serve several purposes:

1. Verification: It helps to verify that the bill was printed by an authorized user at the correct time.

2. Tracking: Gain insights into billing patterns and trends.

Benefits:

Viewing the bill as 'User name' and 'Time' of bill on the reprint screen can offer several benefits, including:

1. It helps to hold individuals accountable for their actions.

2. Improve the accuracy of billing records. It can help to identify who made changes to the bill and when those changes were made.

3. This can be useful in tracking billing patterns, identifying trends, and conducting internal audits.

4. If a customer has questions or concerns about their bill, the user name and time of the bill can help customer service representatives quickly locate and address any issues.

Steps to process for Viewing the Bill as User Name & Time in Reprint Screen:

Step 1: Go to Sales > Reprint

Step 2: Reprint screen will appear. Filter as per requirement with Transactions, Bill Date Between, Customer Type, Tender Type, Counter from the dropdown. And choose as View Options from the LOV as View Printed Bills. Click Go.

Conclusion:

In conclusion, viewing the bill as 'User name' and 'Time' of bill on reprint screen can improve accountability by ensuring that individuals are responsible for their actions, and it can enhance the accuracy of billing records by identifying who made changes and when those changes were made. The user name and time of the bill can provide an audit trail that can be useful in tracking billing patterns, identifying trends, and conducting internal audits. Furthermore, it can help customer service representatives quickly locate and address any issues that customers may have with their bills.

FAQ's:

1. What if the user name and time of the bill are incorrect or missing?
A: If the user name and time of the bill are incorrect or missing, it may be difficult to verify the authenticity of the billing record. Store should ensure that their billing systems are set up to capture this information accurately and consistently.

2. Can customers see the user name and time of the bill on their invoices?
A: It depends on the billing system and the store policies. In some cases, customers may be able to see this information, while in other cases, it may be considered confidential and only accessible to authorized personnel.