If a particular feature requested by customer is a market need (must to have feature), will we develop it without any additional cost ? And if so, where and how will it be visible to the customer?

If a particular feature requested by customer is a market need (must to have feature), will we develop it without any additional cost ? And if so, where and how will it be visible to the customer?

 

Does the customer need to pay additional cost for requesting a new feature?

 

  • Once the feature suggestion is received, our team will evaluate its feasibility, potential impact, and alignment with our product roadmap.

 

  • If the suggested feature is deemed to be a market need and aligns with our product roadmap, we will prioritize its development.

 

  • Our development team will work on implementing the feature without any additional cost to the customer who requested it.

 

  • The development timeline may vary based on the complexity of the feature and existing development priorities.

 

  • Once developed, the feature will undergo thorough testing and quality assurance procedures to ensure its stability and functionality.

 

 

In what instances, should customer pay additional cost for a specific feature requirement?

 

  • If the requested feature is highly specific to a customer's unique business needs and requires custom development work that goes beyond the standard functionality, then additional costs may be incurred.

 

  • It's important to note that the specific instances where additional costs apply may vary depending on the terms, pricing structure, and policies of the company.

 

 

 

FAQs

 

Will I be charged extra if I request a custom feature that is not available in the standard MyGofrugal app?


Yes, custom features that require development work beyond the standard functionality of the app may incur additional costs. Customization involves dedicated resources and effort to tailor the feature specifically to your business needs.

 

How can I determine if a requested feature will incur additional costs?


Upon receiving your feature request, the MyGofrugal team will assess its feasibility and provide you with information regarding any associated costs. They will evaluate factors such as custom development requirements, third-party integrations, or resource utilization to determine if additional charges are applicable.

 

Are the costs for additional features one-time or recurring?


The costs for additional features can vary. Some may be one-time charges for custom development or integrations, while others may require recurring payments, such as upgrading to a higher subscription plan or paying for increased resource usage.