Interswitch Integration

Interswitch Integration

Purpose  

Interswitch Integration is designed to facilitate seamless payment processing by connecting GoFrugal ERP with Interswitch payment devices. This integration allows merchants to process payments for bill items directly through an Interswitch device, streamlining transactions and enhancing customer convenience.

Benefits  

  1. Streamlined Payments: Enables quick and efficient payments directly at the point of sale.

  2. Enhanced Customer Experience: Reduces checkout time and provides customers with a variety of payment options.

  3. Secure Transactions: Ensures secure payment processing with verified Interswitch credentials.

  4. Automated Payment Reconciliation: Automatically syncs payment records with GoFrugal ERP, minimizing manual errors.

  5. Improved Efficiency: Facilitates fast transactions, allowing merchants to serve more customers efficiently.

Supported Products  

  • GoFrugal RPOS7 (Version RC 151 and above)

Pre-Requisites  

  1. Software Version: Ensure that the base product is on an appropriate version that supports Interswitch integration.

  2. Interswitch License: Purchase the Interswitch license for GoFrugal.

  3. Credentials: Obtain Interswitch credentials from the Interswitch team to enable secure authentication and integration.

 

Limitations 

 

1. The device should always be connected with the system. If a transaction is initiated the USB should not be disconnected for any reason.

 

 

Licensing - Click Here 

Configuration - Click Here 

Billing - Click Here 



FAQ's

 

1. What should I do if the Interswitch device disconnects during a transaction?
The device must remain connected throughout the transaction. If it disconnects, the transaction may not complete. Check the USB connection and restart the transaction once the device is securely reconnected.

2. Can I process transactions if the Interswitch device is temporarily unavailable?
If the device is unavailable, you’ll need to use an alternative payment method on GoFrugal. The integration relies on a stable connection, so the device must be functional for Interswitch payments.

3. Are there any restrictions on moving the device between systems?
Yes, Interswitch devices are generally paired with specific system configurations. Moving the device to another system may require reconfiguration, and GoFrugal support should be contacted for assistance with any setup changes.

4. Who should I contact if there’s an issue with my Interswitch device?
For device-related issues, contact the Interswitch support team. For integration issues within GoFrugal, reach out to GoFrugal support for troubleshooting assistance.

5. Can I track Interswitch payments separately in GoFrugal reports?
Yes, GoFrugal provides reporting options that allow you to filter and view transactions by payment method, including Interswitch. This helps with reconciliation and provides an overview of all Interswitch transactions.

6. How secure are transactions processed through Interswitch on GoFrugal?
Transactions are processed using Interswitch’s secure protocols and GoFrugal’s encryption standards, ensuring that sensitive payment data is protected.