Activating Reminder Days for Customers in HQ:

Sending reminders for purchasing medicines is a proactive approach to medication management that promotes adherence, prevents interruptions in treatment, and ultimately contributes to better health outcomes for patients.

Sending reminders for purchasing medicines serves several purposes and provides numerous benefits:

1. Improved Medication Adherence: Reminders help patients adhere to their prescribed medication schedule by prompting them to refill their prescriptions before running out. This can lead to better health outcomes, as consistent medication adherence is crucial for managing chronic conditions.

2. Prevention of Medication Interruption: Regular reminders ensure that patients do not experience interruptions in their medication supply, which can be especially critical for individuals with conditions requiring continuous treatment, such as diabetes, hypertension, or mental health disorders.

3. Reduced Health Risks: By ensuring timely refills, reminders can mitigate the risk of medication-related complications or exacerbation of health conditions due to missed doses or delayed refills.

4. Convenience and Efficiency: Reminders save patients time and effort by prompting them to refill prescriptions before they completely run out. This can prevent last-minute rushes to the pharmacy and reduce the likelihood of forgetting to refill altogether.

5. Peace of Mind: Knowing that they will receive reminders can provide patients with peace of mind, knowing that they are less likely to forget to refill their medications and that their health needs are being actively monitored and supported.

6. Enhanced Patient-Provider Communication: Reminders can facilitate communication between patients and healthcare providers. For instance, patients may have questions or concerns about their medications when receiving reminders, prompting them to seek clarification or assistance from their healthcare provider.

Before configuring the Reminder Days for the customer, let us see how to activate the option in the Contact Master.

Step 1: Go to Admin > Configuration > Masters.

Step 2: Click on the Contact Master Tab.

Step 3: Select the CUSTOMER option from the list.

Step 4: Search for "Ask Reminder While Billing" and make that active.

Step 5: Click on the "Save Configuration" button to save the changes

Below are the steps to configure the Reminder Days for the Customers:

Step 1: Go to MDM > Contact Master Management > Contact Master.

Step 2: Click on the Update [Pen Sign] or Add button.

Step 3: Put all the relevant info and click on the Customer check box under Contact Type.

Step 4: Click on the Customer Tab.

Step 5: Then locate "Ask Remainder While Billing" and set that as YES.

Step 6: Click on the Update button to update the same.

Customer Reminders for the Patients are used to initiate SMS alerts or report-based reminders for the Patients. This is mostly used when the same medicines are purchased every month by the Patients. While doing the billing, when we select the customer and continue billing, a reminder days pop-up comes. Then after giving the days the date will be decided automatically.