Updating information can be done in two ways :

• Item wise update
• Bulk Upload
  

Below are the details visible for each item which will be fetched from POS :

 

SKU Code : Item code fetched from the item master.

Item Applied : It will indicate the status of the item to sell online on the ONDC network.

Item POS Status : It will indicate if the item is active state or deactivated in the POS.

Stock Availability : It will indicate the total current stock of the item (Real time data fetched from POS)

Selling Price : Selling price set for the item in the POS.

Last Updates : Displays the date of the last edit or update.

METHOD 1:  Item wise Update

Individual Item Details Update:

1. Select Item: Click on the item you want to edit; it will redirect you to the item details page.

2. Item Online Name: Change the customer-friendly name for the item, visible across all ONDC buyer apps.

3. Category (Mandatory): Map a pre-defined ONDC category for the item.

Note: If the category is already mapped for items in the category mapping screen, there is no need to map here separately.

4. Country of Origin (Mandatory): Define the country where the item originated.

Eg :

 5. Cash on Delivery: Specify if the item is eligible for cash on delivery. 

This will be supported only when the buyer apps start to implement from their side.(for both self-delivery and logistical delivery users)

6. Item Availability and Availability Schedule:

There are 3 cases:

1. When the item is already available and it will be in inventory all the time, then the availability schedule doesn't need to be mentioned. It can be empty.
2. If the item is available for limited sales, then we can set the availability schedule, which will reflect in buyer apps like It will be available until (mentioned date and time).
3. If item availability is disabled, then set the date and time to indicate when the item will be available to buy from the ONDC network.

Individual Item Image Update:

 

- Upload the front image by clicking the three dots and selecting "Add item image."

- Upload the back image through the back image menu, by clicking the three dots and selecting “add back image”.

Note: For OrderEasy customers, synced images from OrderEasy will be considered as the item's front image; upload the back image only.

METHOD 2: Bulk Upload

STEP 1: Navigate to Item Bulk Upload by clicking on Masters - > Product Configuration - > "Item Bulk Upload" menu on the Product Configuration home screen.

The excel sheet will look as like below :

STEP 3: Fill Details in Excel Sheet : Update the category, COD, country of origin, and item online name if needed.

- By default, cash on delivery will be marked as False. Customers who are handling self-delivery can change it to True to make the items eligible for cash on delivery orders.

Note : The cash on delivery changes will be rolled out when the buyer apps starts to support. 

- Select the country from which the item originates from the drop-down list.

- Item Online Name (Enter if needed): If you need to change the item name, which is already available only in the portal, an alternative item online name can be provided here. This will change the item name only in ONDC buyer apps and remains unchanged in the POS Item Master.

STEP 4: Save and Choose file - Save the Excel file once all details are entered and Click on choose file to select the excel sheet which is filled with details.

STEP 5: Upload - Once the sheet is chosen, the sheet will be attached and you can click on upload to Bulk update the details.

Item Back Image Bulk Update:

STEP 1: Navigate to the "Masters" section and select "Bulk Upload Image." and choose "Back image"

STEP 2: Collect and rename images with SKU codes(Item code). 

Note : Please ensure the expiry date is not mentioned in the back image.

Example :

For single image :

- Item name is Hamam Soap 75gm 

- Item Code (SKU code) - 1021

- Download the image from Google and rename the image as 1021.JPEG

For multiple images:

First Image - 1021_1.JPEG 

Second Image - 1021_2.JPEG

STEP 3: Select "Back Image" to upload the back image of the item 

STEP 4: Choose image folder and click on open to upload all item images.