Sales return support with serviceable item involved sales bill (After sale for tailoring service)

Sales return support with serviceable item involved sales bill (After sale for tailoring service)

Sales return support with serviceable item involved sales bill (After sale for tailoring service)

 

Purpose:

 

To allow retailers to process sales returns for items that have been serviced by a customer. This can be useful for retailers who offer tailoring services or other types of after-sales service.

 

Note: To support Sales return for the Job card converted sales (After sale for tailoring service), i.e. If that bill contains both Serviceable and non serviceable items then its allowed to do Sales return for that non serviceable items alone from that bill.

 

Benefits:

 

  • It makes it easy for retailers to process sales returns for items that have been serviced by a third party.

  • It can help to improve customer service by making it easier for retailers to resolve customer issues.

  • It can help to reduce the amount of time and resources that retailers spend on processing sales returns.

  • It can help to improve the accuracy of sales data.

  • It can help to comply with government regulations.

 

Pre-requisites:

 

- The retailer must have a valid RetailEasy POS subscription.

- The retailer must have a valid sales receipt for the item that is being returned.

- The retailer must have the original sales receipt for the item that was serviced by the third party.

- The retailer must have the name and contact information of the service provider.

 

Limitations:

 

1. The feature cannot be used to process sales returns for items that have been damaged by the customer.

2. The feature cannot be used to process sales returns for items that have been lost or stolen.

 

Conclusion:

 

In conclusion, the Sales return support with serviceable item involved sales bill (After sale for tailoring service) feature in RetailEasy POS is a valuable tool for retailers who offer tailoring services or other types of after-sales service. It can help to improve customer service, reduce costs, and improve compliance.

 

FAQ's:

 

1. What is a serviceable item in the context of RetailEasy POS?
A serviceable item refers to a product or item that requires additional services, such as tailoring, before it can be used or worn by the customer.

 

2. What is the return period for serviceable items with tailoring services?
The return period for serviceable items with tailoring services may vary. Please check our return policy or consult with our sales representatives for information regarding the specific return period.

 

3. Do I need to provide any documents for returning a serviceable item with tailoring services?
Yes, when returning a serviceable item with tailoring services, you will typically be required to provide the original sales bill or receipt as proof of purchase. This helps us verify the transaction and process your return accurately.

 

4. Can I return a serviceable item if I'm dissatisfied with the tailoring service?
If you are dissatisfied with the tailoring service provided for your purchased item, please contact our customer support team. We will assess the situation and work towards resolving the issue to your satisfaction, which may include a return or exchange, depending on the circumstances.

 

    • Related Articles

    • I/U Details of an Item in a Sales Bill

      I/U Details of an Item in a Sales Bill Purpose: 1. Accurate Billing: Ensures precise billing by specifying the unit of measurement for each pharmaceutical item (e.g., tablets, milliliters). This helps in avoiding errors and ensures that customers are ...

    • View Item Name & Location on Sales Screen - Rack/Shelf/Box Details

      View Item Name & Location on Sales Screen - Rack/Shelf/Box Details RetailEasy Pharmacy POS serves as a comprehensive POS system designed specifically for pharmacies, offering a range of features and functionalities to streamline operations and ...

    • Edit Sales Bill after Generating Scheduled Register

      Edit Sales Bill after Generating Scheduled Register Purpose: Flexibility: Allowing edits to sales bills after generating a scheduled register provides flexibility in case of errors or changes that need to be made to sales transactions. Benefits: ...

    • Creating a Bill for Seed Items without listing Fertilizer or Pesticides Items in Sales screen

      Creating a Bill for Seed Items without listing Fertilizer or Pesticides Items in Sales screen Purpose: For a specific scenario where a customer does not want to see fertilizer or pesticide items when making a bill for seed items in a point-of-sale ...

    • Generating Serial Number during Sales

      Generating Serial Number during Sales Purpose & Benefits: The purpose of generating a serial number during the sales in RetailEasy Electronics POS is to uniquely identify each product sold. This can be helpful for many reasons, including: Tracking ...