The Eye - Business Questionnaires.
| These Business Questionnaire helps us with pointers to estimate sizing and focus our discovery process to areas that add more value. |
- How many numbers of stores/warehouses that you currently have?
- How many bills per month does each store service? How many bills per month is the overall traffic? How many line items on an average does every bill have?
- How many SKUs are active in your base system? How many are actively selling?
- How many categories and subcategories do you currently deal with? Can you provide a quick summary of the number of mapped categories and subcategories you have for each product?
- Are all purchases done centrally? (All purchase orders given from one head office location for all suppliers delivering to all stores/warehouses).
- Are any products operated in the stock mode in certain warehouses? - Products purchased only at one warehouse and then periodically transferred to other warehouses and connected stores using internal logistics - If yes, what percentage?
- How much percentage of your procurement is imports? if this is considerable, can you list a few constraints that you have in-place for these purchases. Like min order worth, quantity, volumes, etc.
- What is your base ordering and inventory system? Do you have the capability to build APIs to pull transactional and master data and push actions into the base system?
- Do you have a centralized data warehouse that is kept in sync with your warehouses/stores at least once a day?
- How many years of data is currently built up in the system?
- Can you roughly bucket and estimate your order frequencies to suppliers E.g. (10% products - once in 3 days, 15% products - weekly, 20% products - fortnightly and so on.)
- How does product availability look like currently, estimate by product class (pareto split) - E.g. A (98%), B (90%), C (80%), X (60%)
- Do you have an estimate of you current lost sales estimate due to stock outs (in percentage of monthly revenues)
- What is the current size of your purchase planning and supply chain team? Do you have any planning happening local to the warehouse (if multi-warehouse)/stores?
- How much of your inventory (monthly with reference to your monthly revenue) is tagged as wastage due to expiry? Do you have a process to tag these product batches? How are end customers currently shielded from this?
- How many suppliers do you currently engage with?
- How do your fill rates look? Is dumping, underservice, no-fill or all a problem?
- How accurate is system stock vs real inventory at the warehouses/stores?
- Is your current inventory, ordering and data-warehouse system currently deployed inhouse or on the cloud? What flavour of operating system do you currently use for the product setup?
- What is the ratio between your monthly revenues and your average inventory? (What’s your average days of stock cover)? How much do you want it to be?
- What are the main areas in demand planning where you want to drive higher accuracies. E.g., Dealing with continuous promotions, events, regular drivers, new products, YoY growth, <any others>
- Do you have clear boundaries for your assortment (How regularly do you perform SKU rationalization - how many products have you by choice discontinued)
- Do you have all constraints of the supply chain like Purchase Case sizing, Transfer Case Sizing captured and enforced in your current process?
- Do you have contractual margins with suppliers captured and enforced as part of the QA during purchase inwards?
- How often do suppliers of products change? What percentage of products have nonstandard suppliers?
- Do you have any problems currently with evaluating, implementing or tracking to closure supplier driven schemes? If yes; is the problem with evaluation, implementing or tracking or a combination of these? - are any mitigation steps in place?
- Do you have problems with loss due to non-feasibility of supplier returns? If yes, how much is the overall loss relative to monthly revenues? and how much of it is due to improper planning?
- What percentage of your customers are repeat customers? What is the normal repeat interval (considering the majority of your loyal customers)
- Can you describe your current process to transfer stock (inter-store or dc to store), inward stock (GRN) at your stores and warehouses. Do you currently consume reports from your base system to track movement of stock? Are there any shrinkages/wastages there?
- Can you in-brief, describe your current process of raising a purchase orders (from analysis to raising the order and receiving goods)
- Any other specific supply chain, demand forecasting and planning problems that you would like to highlight?
Please feel free to be verbose with your responses. The more we are able to understand your current processes and your setup, the better recommendations we can have on discovery, implementation and project value add estimation.
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