The Food Aggregator feature in GoFrugal TruePOS consolidates multiple aggregator dashboards (e.g., Swiggy, Zomato, Dunzo, Magic Pin, Amazon, and Dotpe) into a single screen in the POS system. This integration enables businesses to manage orders from all aggregators, across different brands, while also allowing control over items and store availability online. It streamlines operations by centralizing order management and ensuring that all the aggregator platforms are synchronized with the POS.
Business Questionnaires for Customer:
Before starting the integration, the following details are required from the customer to ensure proper onboarding:
Brand Name of the Restaurant
Incorporated Name of the Restaurant
Incorporated Address of the Restaurant
Registered GST of the Restaurant
Business Type (Proprietor/ LLP/ Pvt Ltd)
Authorized Signatory of the Restaurant (Name only; signature not required)
Contact Number of the Concerned Person from the Restaurant
Email ID of the Concerned Person from the Restaurant
No. of Outlets of the Brand
No. of Orders per Outlet per Day (Across all outlets)
The Platforms the Client is Onboarding on: (Zomato/ Swiggy/ Dunzo/ Amazon/ Dotpe)
The Platform Link(s) to be Viewed from the Customer End (For Zomato/ Swiggy/ Dunzo/ Amazon/ Dotpe)
To ensure a smooth integration process, the customer must fulfill the following requirements:
Tie with the Aggregators: The restaurant must have an active partnership with the aggregators (e.g., Zomato, Swiggy, Dunzo).
Uniform Menu Across Aggregators: The same menu should be maintained across all aggregator platforms.
Consistent Pricing and Charges: The pricing and charges for items must be consistent across all aggregator platforms.
POS Setup: The customer must set the food type, recommended items, and descriptions within the POS system.
The customer must complete the onboarding process, which includes submitting the required business information (as detailed in the Business Questionnaire section).
Ensure that the necessary agreements and terms with the aggregator platforms are in place.
The POS system needs to be registered with the aggregators for seamless data transfer.
The registration process involves linking the POS to the aggregator platforms, which will enable order syncing and menu management directly from the POS.
Create the store profiles in both the aggregator portal (e.g., Zomato, Swiggy) and UrbanPiper (which serves as a bridge for syncing orders across multiple aggregators).
This ensures that each store is listed on all the aggregator platforms.
Sync the restaurant’s menu directly from the POS system to the aggregator platforms.
This ensures consistency across platforms, and the menu is automatically updated in real-time on all aggregator dashboards.
Once the menu is synced, it must be published on the aggregator platforms.
This step ensures that customers viewing the restaurant's profile on the aggregator platforms will see the same menu and prices as those on the POS.
Orders placed through the aggregator platforms are automatically synced with the POS.
The POS system will handle all incoming orders, including the aggregation of orders from multiple platforms, and trigger appropriate actions for preparation and dispatch.
Configure items in the POS to match those listed across the aggregator platforms.
Set the necessary parameters for each item, such as food type, descriptions, and recommended options.
Configure the POS for multi-user login if required.
This allows multiple users (e.g., restaurant staff) to manage orders from various platforms simultaneously.
Ensure all configurations, such as menu syncing and item descriptions, are finalized.
A final data flush is done to sync all changes across the aggregator platforms and ensure seamless integration.