MANUAL PICKING PROCESS
Once a Sales order is received / made in POS (e
commerce orders/orders from OrderEasy app/sales order given by walk-in
customers),the Inventory manager will take a printout of the Sales order
and ask an employee in the store to pick the items.
After picking is done they convert it to a Sales bill in POS.
CHALLENGES FACED DURING MANUAL PICKING PROCESS:
- Dependency of a supervisor for the sales order picking
- Difficulty in managing the high number of orders during pandemic and, festive seasons
Manual picking is a time-consuming process as it involves,
- Taking printout of the order
- Assigning the employee to pick and checking if the picker is picking correctly
- Employee roams in and around in search of the different category of items during picking
- No track over the sales order status and the delivery time
- Missing accuracy in picking with respect to the count,item variants etc. and thereby causing delivery of a incorrect item