HO Contact Merge Report – Overview  

The HO Contact Merge Report in Gofrugal HQ provides a detailed record of all contact merge activities performed at the Head Office level.

This report helps administrators track:

• Merge ID

• Contact Type

• Source Contact ID

• Source Contact Name

• Merged Contact Name

• Merged By (User Name)

• Merge Date

Using this information, you can clearly identify:

• Which contacts were merged

• Who performed the merge

• When the merge was executed

This ensures better data transparency, accountability, and audit tracking.

Business Benefit  

• Maintains audit trail of contact merges

• Prevents duplicate customer/supplier records

• Improves master data accuracy

• Ensures accountability for merge operations

The HO Contact Merge Report serves as a reliable reference for monitoring and validating contact consolidation activities within the system.

How to review the HO Contact Merge Report  

Follow the steps below to review the report:

1. Navigate to MDM > Contact Master Management > HO Contact Merge Report.

You can find complete details of each merge entry in this report.

Click the Merge ID number to view the detailed information related to that specific contact merge, including the source and merged contact details, user information, and merge date.

When you click on the Merge ID, the system will open the Contact Merge Info report.

In this report, you can view details such as the:

• Merge ID

• Outlet Name

• Status

In the Status column:

• C indicates the merge process is Completed

• P indicates the merge process is Pending

This helps you track the merge progress at the outlet level and verify whether the merge has been successfully applied.