Service User Consent
Service User Login – Consent feature that allows GoFrugal service users to access a customer’s domain only with the customer’s explicit approval and within a defined time period.
How to Provide Service User Access
TruePOS provides a Service User Consent feature that allows customers to grant temporary access to their domain for the support team.
Steps to Grant Access
Log in to TruePOS with an Admin or authorized employee account.
Navigate to Tools → More --> Service User Consent.
Enable the option “Allow Support Team to access TruePOS.”
Enter the access duration (minimum 1 hour, maximum 48 hours).
Click Get OTP.
Enter the OTP received on your registered mobile number.
Click Verify to confirm and grant access.
FAQ-
1. How can I check how long the service user has access and the current status?
You can view the Service User Consent Summary report to check the access duration, validity status, and history of consents issued.
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