NO REGISTER - to deny the 'Node User' from accessing TruePOS.
REGISTER NEW NODE - to allow the 'Node User' to set up new Billing Registers and to login to any existing Registers. (The counter or register name can be created newly)
RE-REGISTER ALSO - to allow the 'Node User' to allow login to only existing Registers. (The counter name will have to chosen from the existing counter or register name)
FAQ:-
1. How do I proceed with node re registration if my old system is not working?
In order to Re register and existing system, Refer the link Node User Re Registration .
Example - If your old billing system or register is not working or under repair, you wish to use the same user in another register machine available, in that case, the user can be provided Re register access and registered with any already existing system
2. Can I use the same mobile number again?
No, mobile number is unique for every employee.
3. Can I use the same username again?
No, username is unique for every employee.
4. After creating node user, how to assign it to a till machine?
After creating a node user, the system or the machine has to be registered with the node user in order to use the same. Refer the link Register New Billing Nodes or Registers in order to create and register new system
5. How to create non-users as employees?
In the System Access field dropdown choose NO to indicate the employee is non-user like Sales Rep, Shipment Authority...etc
6. How to inactivate an existing employee?
In the Employee Master screen -> click on Edit against the employee -> and in the Status field choose 'Inactive'.
7. I use GoSure product but how do I create an employee without GoSure access?
In the User-Type - GoSure field, click and select None.
8. Can two roles be mapped to one user?
No it is not possible to map 2 roles to one user 9. How will you provide the branch access for the user? Is no of branch access restricted to certain number?
Branch access for the user can be provided via Employee master - Default branch and Reporting branch fields.
Default branch can be mapped for only 1 location. We can map N no of available branches in reporting branch as per required.
10. Where will you provide the maximum discount allowed for that employee?
11. What is the difference between approval manager and reporting manager?
Approval Manager - Approval Manager plays vital role in discount approval and transfer approval. The user who is mapped for approval manager will have the rights to approve transactions made. Only 1 user can be mapped as approval manager.
Reporting Manager - Reporting Manager is a user to whom the user reports to, this is just for record purpose. Only 1 user can be mapped as Reporting manager.
12. What is the difference between Default branch and reporting branch?
Default Branch - By default, a branch need to be mapped mandatorily. It is the branch where the user belongs and makes the transactions. Ex : A sales cashier of a super market who belong to chennai
branch. Only 1 branch can be mapped as default branch
Reporting Branch - Reporting branches are the ones where the user have access to. If the user is said to work on 2 or more branches, then those branches can be mapped. The report and transactions can be done in reporting branches as well. Any number of branches can be mapped as reporting branch. Ex : A Store manager who belongs to Chennai branch can also visit Bangalore branch.
13. What are the details that cannot be edited after creating the user?
The Only detail which cannot be edited after creating the user is "User type" which determines whether the user is anywhere or node. To change the user type from Node user to Anywhere user or Vice Versa and the only possible solution is you need to inactivate the existing user and create new user with the Correct user type.
14. How to delete any user?
In order to delete the user, the status field of the user should be set as "Inactive". It won't delete the user permanently, but you won't be able to use the user anymore. If needed, it can be activated by changing the status as "Active" and used.
15. How to buy license in Truepos?
By using Manage Subscription page we can buy license in Truepos, Refer the help link Manage subscription for the same
16. How many types of license does TruePOS has?
Two types of license
- Node user/Register user
- Anywhere user
17. What is the purpose of registering the counter ?
The user can access only the registered system. Its mainly used for security purpose
18. What is the impact of registering the counter?
The user can access only from the registered system cant login into other system
19. How to change the Approval manager for an user ?
- Go To Tools -> Configurations -> Security configurations -> Employee master
- Click on Edit button against the user for which approval manager need to be changed.
- Against the Approval manager field, select the value and in the modal list, click appropriate user.
- Select whichever user need to be mapped as approval manager and it will get selected and loaded in the list.

20. How to change branch for an user?
- Go to Tools -> Configurations -> Security configurations -> Employee master.
- The list of users available will be listed. Search for username and click on the Edit against the user for which branch needs to be edited.
- Click on Reporting Branch field -> the User's reporting branch list will appear. Please click and select the branch and click on Confirm.

21. How to change password for an existing user?
- Go to Tools -> Configurations -> Security configurations -> Employee master.
- The list of users available will be listed. Search for username and click on the Edit against the user for which branch needs to be edited.
- Click on Password field -> the User's password will not appear for security purpose. Please click and enter the new password and click on Save.
- Click on Confirm Password field -> the User's password will not appear for security purpose. Ensure the confirm password and password is the same. Please click and enter the new password and click on Save.
22. Can I map approval manager from another branch which is not selected in default branch?
In approval manager dropdown, the employees of the branches mentioned in reporting branch will only be displayed. If the employee belongs to any one of the selected reporting branch then that employee can be assigned as approval manager.
23. In employee master screen, I'm unable to view my approval manager details?
An employee's approval manager details cannot be seen as he doesn't have that privilege to change those details. He can only view other employee details and his reportee's details.
24. I changed the approval branch/reporting branch in employee master and why the mapped approval manager got removed?
If the already mapped approval managers are of different branch, then it will get cleared as we can map approval manager only who belongs to the branch mentioned in reporting branch.
25. How to search in List View?
- Click on the Search icon.
- Select and apply the required filter conditions (e.g., Emp Name starts with, Role contains, etc.) in the Employee Master screen.
- Click the Search button to view the filtered results.