Configurations in integration portal
How can you modify an order placed by your customer in the OrderEasy portal?
Sometimes your customer's requirement changes once they have placed an order. There are many reasons like (Wanting to add some items (or) Want to change an item (or) Want to apply a different offer and Want to change the delivery slot etc.,) ...
How to configure Pincode based delivery and create delivery charge based on zone in an Integration portal
The Pincode based delivery feature is available to both OrderEasy Basic and Pro customers. Using this feature, we can add all the Pincodes we want to deliver so that the end-user needs to enter the Pincode to see delivery availability. When there are ...
How to configure the KM based delivery and create delivery charges based on KM in an Integration portal
KM-based delivery will be available only to OrderEasy Pro version users. The KM radius feature allows you to choose the KM range at your convenience between which customers on a specific radius can place orders, as well as to set delivery fees based ...
How to configure & use Customize Home Page feature in OrderEasy?
The home page is what your consumers see first after logging in. This page can be customized to highlight information specific to the user. Let us see how to use the Customize homepage feature in the Integration Portal : Step: 1 ...
How to configure & use splash screen feature in OrderEasy?
A splash screen is a constant screen that appears for a specific amount of time, generally shows for the first time when the app is launched. A splash screen is used to display some basic introductory information such as the company logo, ...
How to enable the quick delivery option for your customers in your OrderEasy application?
In the current market scenario, a lot of e-commerce companies are meeting customer demands with quick deliveries through the hyper-local delivery model. Now you can also allow your customers to opt for express deliveries through the OrderEasy ...
How to configure & use the Offer Management feature in OrderEasy?
An offer refers to a proposal to present something as a part of the sale based on certain terms and conditions. An offer is usually provided by the sellers to the buyers which could be cash discounts (or) cash discount%. This has ...
How to configure Ticket ChatBot integration in the OrderEasy app?
Today's e-commerce consumers expect a faster way of connecting with you to raise a complaint, share a suggestion or inquire about any information that will help in their shopping journey. A chatbot helps you to capture better product ...
How to configure Live ChatBot integration with the OrderEasy app?
Today's e-commerce consumers expect a faster way of connecting with you to raise a complaint, share a suggestion or inquire about any information that will help in their shopping journey. A chatbot helps you to capture better product suggestions and ...
How to configure Paypal integration with OrderEasy app?
With the advent of online payments, customers all over the world have switched to online payment modes from the traditional COD. To enable you to accept online payments seamlessly from customers through your app, we have launched PayPal integration ...
How to configure delivery slot in OrderEasy?
Missing a delivery not only leaves the customer unhappy but also increases the total cost of order processing. The delivery Slot management feature allows customers to choose delivery timings based on their availability and convenience. By offering ...
How to set a scheduler in the integration portal?
Setting a scheduler in the integration portal ensures that the App is up to date in terms of all Items, Categories, & Inventory. We can set up a scheduler to trigger an auto-sync after a specific time interval. Steps to set a scheduler: Step 1: Log ...
How to create custom menus in OrderEasy?
Want to add customized menus to your App? Yes, now it is possible. It will not only help you to improve the customer's experience but also will enable you to add menus to ease your customers ' shopping journey. Let's see how we to configure a custom ...
How to upload item & category images in bulk?
The image uploading process consumes a lot of time & effort for retailers while launching their online ordering app. To help them accelerate their go-live process, here we introduce a new feature, where retailers can upload item images on the ...
How to add a social media menu in your online ordering app?
Retailers want the app users to engage with their brand social media accounts like Facebook or Instagram. Using the social media menu feature in OrderEasy, retailers can create a social media menu in their online ordering application and enable the ...
How to update the status of OrderEasy orders in integration portal?
Steps to update the status of the orders in the integration portal: 1. Go to Transactions -> Sales orders -> Pending 2. Select an Order. Click on "Acknowledged" to accept the order. Once the order is acknowledged, it will move to "Acknowledged" ...
How can consumers enter their delivery address manually?
In general, consumers have got accustomed to the habit of mapping their address using the maps feature in all the online shopping apps. We have developed "Enter location manually" feature to make it more user friendly for your customers to mention ...
How to configure Razorpay integration with OrderEasy app?
With the advent of UPI and online payments over the last 5 years, customers have switched to online payment modes from the traditional COD. And especially during this pandemic, consumers are preferring contact-less payments over Cash on delivery. To ...
How to sell medicines in strips and in loose quantity in OrderEasy app?
Generally, pharmacies sell medicines in strips & loose units depending on their service. A tablet will be in the form of Strip with a number of individual tablets in it. (Example: A Crocin tablet strip will have 10 tablets in it. So while creating ...
How to configure recommended sections in homepage in OrderEasy app?
The purpose of the recommended section is to the display the items on basis of the deals, offers, best sellers etc... in the app according to the need. For example, items of high demand can be mapped under "Fast-moving items" in the app. 1. Procedure ...
What are the steps to integrate GOFRUGAL Alerts with OrderEasy to send registration OTP SMS?
Engaging with your customers is a critical aspect when you are running an e-commerce business. With GOFRUGAL OrderEasy, you can send an OTP to your customers with your own Brand Name (Sender ID) during the registration process. How to configure ...
How to add delivery charges based on order amount in OrderEasy app?
A delivery charge is a cost incurred during transporting or delivering the products to the consumer. E-commerce businesses collect the charges from the customers and the same will be displayed to the customers at the time of placing the order in ...
Overview of Prescription upload feature in OrderEasy
In pharmacies, the prescription is mandatory for certain drugs that should be sold only under the approval of a licensed health care practitioner. In OrderEasy, users can attach the prescription along with the medicines while placing an order. Store ...
How can the customers Re-order in OrderEasy app?
Oftentimes, consumers want to re-order the same set of items. For example, a patient might want to place an order of the same medicines every week. Or, a consumer might want to order 10 packets of milk every day. In these situations, consumers might ...
How to configure Banners and news in OrderEasy app?
In most online shopping apps, we can see banners and news scrolling on the home page. Retailers want to display some promotional banners in their app and also want to communicate to their app users about their services, offers, information etc... The ...
What are the general configurations of OrderEasy app in integration portal?
Go to configuration -> OrderEasy app configuration There are 4 types of configuration in the screen: 1. App configuration 2. About us 3. Multilanguage configuration 4. Payment configuration 1. App configuration: Retailers, according to their business ...