Purpose :
* A shipping address is the delivery location for a package. For many orders, such as items sent to a customer’s home, this address matches the billing address. However, it can also be any other valid delivery location, such as an office, a warehouse.
* A corporate customer will use the GST-registered address as the Billing Address for invoice and tax purposes. If the goods need to be delivered to a different location, branch, or warehouse, the customer can select a Shipping Address from the multiple shipping addresses maintained in the system. This ensures accurate delivery, correct place of supply, and GST compliance while generating the sales bill.
NOTE - The below mentioned configurations need to be enabled for providing different shipping address in sale bill
1. Go to Tools --> Configuration --> Business configuration and enable 'Enable Multiple Address for Customer and Supplier'
2. Go to Tools --> Configuration --> Business configuration and enable 'Show shipping details'.
After enabling the configurations, follow the below mentioned steps.
Step 1 - Go to Master --> Customer --> Customer. The Customer master page gets displayed. Click on Modify icon next to the customer.
Step 2 - Go to Contact Details --> Click on Add New contact
Step 3 - Enter the different contact details of the same Customer and click on Update. The Customer master gets updated successfully.
Step 4 - Now go to Sales --> Sales Bill. Select the Customer and click on Enter on the Ship name column, the Customer names gets displayed in the LOV with the two different contact details.
Step 5 - You can select the Customer with the contact address which you want to add as the Shipping address from the LOV.
In this way, you can provide different contact details as Shipping address for the same Customer.