Overview:
The Reason Master allows the configuration and management of predefined remarks or reasons used in various transactions. These reasons can be associated with different activities in the system, such as returns, approvals, or adjustments. The Reason Master enables easy selection of predefined reasons whenever they are required during a transaction.
Accessing the Reason Master:
To access the Reason Master in the system:
Navigate to Inventory.
From the Inventory menu, select Master.
In the Master section, click on Reason Master.
Reason Master Interface:
In the Reason Master interface, you will be able to add, view, edit, or delete predefined reasons or remarks.
Reason ID: A unique identifier for each reason. It is automatically assigned by the system.
Description: A descriptive name for the reason or remark (e.g., "Product Defect," "Customer Request," "Price Discrepancy").
Reason Type: Categorizes the reason.
Status : Status should be Active.
Using the Reason Master for Transactions:
Once the predefined reasons have been set up in the Reason Master, they will be available for selection in transactions where remarks or reasons are required.
Transaction Requirement:
When a transaction requires a remark or reason (such as a return, refund, or adjustment), the Reason List will be displayed for the user.
The user will be prompted to select an appropriate reason from the list.
Reason Selection:
The system will automatically load the predefined reason list during the transaction process.
The user can then choose a reason from the list, ensuring consistency and accuracy in the transaction.