HQ Solution Overview

The HQ solutions provide retailers with centralized operational control across all locations, facilitating effective business management. HQ Solution is tailored for retail enterprises with multiple outlets nationwide. Retailers can oversee master data from a central point, ensuring precise consolidation of inventory reports, store accounts, and other essential data for critical business decisions, all managed from a single hub.

With the HQ integration, data visibility across various functions such as sales, purchasing, inventory, and accounting is streamlined for easier decision-making and a comprehensive view of overall business performance. Retailers can leverage the capabilities of HQ Solution to optimize features such as centralized promotions and offers, customer relationship management, and insights into buying trends and customer decisions regarding products and basket sizes.

With comprehensive data readily accessible, retailers can make informed strategic decisions related to inventory purchases, purchase rates, quantities, and reorder levels. This enables them to maintain optimal product assortments at competitive prices, ensuring maximum profit margins while avoiding issues like stockouts or excess inventory.

HQ Solution also provides a powerful electronic data interchange (EDI) tool known as NT (NetTrade), which facilitates secure communication between stores and the head office. All data exchanged is encrypted to protect sensitive information, and the system intelligently transmits only incremental data from stores, optimizing both transfer time and bandwidth usage. Additionally, stores can operate independently in offline mode, allowing them to manage billing, local purchases, and account postings without HQ connectivity. Backup settings can be configured based on specific time intervals or daily schedules. Once data is uploaded from the stores to the head office, the system displays the last updated timestamp and generates reports to identify any stores that may have encountered issues, enabling the head office staff to investigate the causes of any data transfer failures.

Key features

The primary features of HQ Solution include the following:

• Master data management

• Warehouse management

• Supply chain management

• Centralized purchase orders

• Price management

• Store management

• Promotions and loyalty programs

• Financial accounting

• Security and operations

• Electronic data interchange (EDI)

Benefits

HQ Solution offers a variety of advantages for businesses. The key benefits of it are outlined below.

Web-based platform – Enables access to business information from any location.

Real-time data access - It enhances business efficiency by providing real-time data access for informed decision-making, optimized operations, better customer experiences, and improved financial management.

Centralized security – Ensures centralized control over security for both headquarters and outlets.

Reduced inventory investment – Delivers a unified view of inventory at each sales point, allowing for optimal stock levels. Inventory can be swiftly transferred to sales points as needed, resulting in lower investment and higher returns.

Enhanced ROI (return on investment) – Facilitates the identification of non-moving stock across all outlets, allowing for redistribution to locations with higher demand or return to suppliers. This strategy minimizes losses on stagnant inventory and boosts ROI through effective stock management and returns.

Decreased operating costs – Promotes efficient use of manpower, maximizes storage space, and enhances inventory management, all contributing to reduced operating expenses.

Detailed reporting – Generates extensive reports for inventory control, purchases, and sales. These reports cover sales, purchases, sales returns, purchase returns, item lists, distributor lists, manufacturer lists, and more. Reports can be exported in various formats, including CSV, PDF, XLS, and HTML.

HQ editions

Sale edition: The HQ Sale edition is the basic software just like our standard edition, bundled/integrated with NetTrade and stock transfer features as well as basic functionalities. We will give the complete list of additions to the customer so they can choose the additional features they want. Offer management is not included in this.

Manage edition: The HQ Manage edition is an advanced software, like the professional edition, offering complete indent flow and offer management also active by default. Note: Offer management is not available by default for warehouses.

Prime edition: The HQ Prime edition is for enterprise customers who have more outlets and more client systems present in the outlets. After a discovery call is done, we can understand the customer's business and give our suggestions.

Type of HQ solutions

There are three types of HQ solutions available in GoFrugal, which are as follows.

• HQ with warehouse: This model allows for centralized procurement management and enables the creation of purchase orders for various stores based on their respective sales indents. Additionally, you can manage consolidated master data, store-level pricing, offers, accounts, and more from the head office.

• HQ without warehouse: This model allows you to manage operations at each store separately—procurement, merchandising, and more. Additionally, you can handle consolidated master data, store-level pricing, offers, accounts, and more from the head office.

• HQ with multiple warehouses: This system is used by businesses with multiple warehouses to manage purchases and store operations. The head office can centrally manage master data, purchases, and promotions, allowing for complete control over store operations. Data backups are transferred to the head office through NetTrade.