Gofrugal HQ Support offers a wide range of assistance options for its users. The Assure Care team is accessible 24/7 through the MyGofrugal app via chat, and direct contact via the Gofrugal product or website. This support service can address various concerns, including software usage questions, training difficulties, and general troubleshooting.
In addition, Gofrugal provides regular maintenance updates and a wealth of online training resources, including self-help videos. Users can also participate in the Gofrugal community forum to share discussions and find solutions to common challenges. With a committed support team and multiple channels for assistance, Gofrugal is dedicated to delivering timely and effective user support.
How to access Support
1. From the HQ interface, click Support in the upper-right corner to launch the Support chat window.

2. To initiate a conversation, click Chat Now.

3. Start submitting your questions, and our support team will be ready to help you.

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