Old HQ - Outlet implementation/re-implementation process.
We currently have two types of HQ's in our Gofrugal HQ ecosystem.
Old HQ model.
HQ Delight model.
The HQ Delight model is straightforward to implement as the license splits, and all the work is done automatically from the HQ. For the Delight HQ, we only need the HQ customer ID from which we can get all the details and start the PF process. After the GCM setup, we need to create the outlets from the "Outlet Info" screen, and all the outlets will be created automatically in the SAM. This makes the life of the PC very easy as they only have to upload the HQD file to the HQ and then start the outlet installation process.
While installing the outlet, we have to check the supported base product from the HQ NetTrade > Patch Version Manager > New Version Approval, and use the same chain manager EXE from the download.gofrugal.com and continue the setup process.
In the Delight HQ outlet setup, the RetailEasy and NetTrade software get installed automatically, and the EDI process with the HQ gets automatically done.
***Note: Sometimes you need to get help from the support team on this.
The AM will create Outlet Details in SAM with a new mobile number and email ID and share completed details with the PC in CRM along with the PDID, SOPC Name, SOPC Number, etc.
Note: The mobile number should be unique and should not be present in the SAM.
The PC will check the CRM and call the customer for the installation based on priority.
The PC will create a new outlet in the "Admin > Outlet Info" screen.
Click on the "Create Outlet" button.
Fill up all the outlet details by discussing them with the owner or the IT admin.
Note: While creating the outlet, use a unique Phone number (Peer Group). This is the identifier for the NetTrade to communicate with the HQ.
Then download all the necessary EXE files like "Webinstaller", "RetailEasy SMI_WITH_WR_RCXXX", and the supported "Nettrade_XXXX".
Note: Check the release note of the RetailEasy RCXXX version, where you will find the supported NetTrade version.
Note: It is recommended to use the GOFRUGAL_Chain_Manager_RCXXX EXE for this installation. This way, the NetTrade will be installed automatically. You just have to configure and send EDI from NetTrade.
First, run the web-installer and then put the outlet customer ID and proprietor contact no or the email ID which is provided in SAM.
Check the details and click on the "Next" button.
Change the installation drive you need.
Click on Activate Now.
Click on the check box and put the order number by checking the [O] option from the SAM.
Click on the check box and select the ERP button, and select the RetailEasy SMI_WITH_WR_RCXXX EXE file. You can select the SQL Server as well if you need it.
Put the partner/employee details, and then click on the "Start Installation" button.
14. Installation validation OTP will be sent to the customer. Choose the contact details and click on the Proceed button.
15. Get the OPT from the customer, put the OTP and then click on the "Verify" button.
SQL Server will be installed automatically if the SQL Server EXE is not selected at the time of setup. Customers might also use different SQL Server like SQL Server 2019, etc.
Then the RetailEasy setup will be done.
16. Put all the relevant details and click on the "Next" button. Don't forget to select the setup as the "HQ Branch Server".
17. When the setup is completed, click on the "Restart Now" button.
19. After the restart, open the RPOS for the first time and then set up the username and the password for the admin user.
20. Update the contact details for sending OTP.
21. Click on the "Generate OTP" button.
22. Put the OTP and click on the "Verify OTP" button.
23. Put the order number by checking the SAM.
24. Complete the My Profile setup.
25. Restart the Nettrade Apache and Nettrade Tomcat services.
26. Register the IP.
27. Create a branch named HQ or the exact name the HQ has on the outlet info screen.
28. Do the EDI Registration process.
29. If the data sync fails or if you get an HTTP 404 or Null error in the data sync, do the following.
1. Open the source path of the Nettrade and locate the "localdata.inf" file.
Restart the Nettrade services.
Again, do Re-EDI.
Navigate to NetTrade > NetTrade Registration
Check the screen and approve the registration.
In the outlet POS, you will get the confirmation pop-up.
Now the sync will get started.
Just for the confirmation, check the EDI Partner Settings.
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