Return Receipt Note (RRN)

Return Receipt Note (RRN)

Return Receipt Note (RRN)

Purpose: RRN is used when you want to exchange any item while doing sales return

Pre-requisites:

  • The Allow RRN in Sales Bill configuration must be enabled.
    Navigate to Tools → Configuration → Business Configuration, search for “RRN”, enable Allow RRN in Sales Bill, and click Save.

 

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Steps to proceed for RRN:-


1. Go to Sales --> Sales Bill and do a new Sales Bill and Save the bill.
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2. Go to Sales --> Sales Return and enter the Bill number column and choose the Bill No that you want to return.


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3. Choose the Return mode as 'RRN'
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4. Enter the item which you have sold and enter the quantity that you want to return. and click on Save.
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To make the payment through RRN.

 5. Go to Sales ->Sales bill and make a Bill and click on Save button.
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6. Tender screen pop up will appear choose N for making payment through RRN

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7. Enter the Return number as RRN No and Enter the adjusted amount
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8. After making the payment click on OK
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FAQ :

 

1) The sales bill which I made through RRN is not showing in edit mode? Why?

Answer - If the payment is done via RRN, it is not applicable for Edit. Since logically it is not a correct process. If you still want to Edit the invoice, Cancel the Sale return done, for which the RRN was raised initially and then try Editing the invoice.

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