The Item Unicode Mapping feature in Gofrugal HQ enables businesses to display item names and descriptions in multiple languages on sales bill prints.

This feature is especially useful for businesses operating in multi-lingual regions or serving customers who prefer regional languages.

Note: Unicode display functionality is available at the POS level.

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Enhanced Customer Experience  

Displays item details in the customer’s preferred language, improving clarity and satisfaction.

Improved Accuracy  

Unicode characters ensure correct rendering of regional language text, reducing miscommunication.

Increased Efficiency  

Eliminates manual translation at the billing stage and automates language display.

Regulatory Compliance  

Helps businesses comply with regional requirements where local language printing is mandatory.

Additional Capabilities  

• Supports multiple regional and international languages

• Customizable bill format to match branding

• Suitable for supermarkets, restaurants, pharmacies, and multi-location retailers

Business Scenario  

A supermarket operating in a region where customers speak both English and a regional language (e.g., Tamil, Hindi, Bengali, etc.) can:

• Display item names in English internally

• Print bills in the regional language

• Allow customers to easily understand their purchases

Next Step  

Now, let's see how to configure Item Unicode Mapping in Gofrugal HQ, step by step.

1. Navigate to MDM > Item master Management > Item - Unicode Mapping.

Note: By default, English will be selected as the language, and all items will be displayed on the screen accordingly.

2. Select the required Category from the list to filter and display the corresponding items for Unicode mapping.

3. Select the required Category Value from the chosen category to further narrow down the item list.

Additionally, you can use the available Item Filter options to refine the results:

• All – Displays all items.

• Mapped – Shows only items that already have Unicode mapping.

• Unmapped – Shows items without Unicode mapping.

• Migration – Displays items pending or involved in migration-related mapping.

Use these filters to quickly identify and manage the required items for Unicode configuration.

Note:

• Clicking All will display all items.

• Clicking Mapped will display only the items that already have Unicode mapping.

• Clicking Unmapped will display only the items without Unicode mapping.

• Clicking Migration will display only the migrated items.

Use these filter options to quickly identify and manage the required items.

4. Open Google Translate and enter the English item name to obtain the desired translation.

Once the correct translation is displayed, copy the translated text for use in the Unicode Mapping screen.

5. Paste the copied translated text into the Local Name field corresponding to the English item name.

Note: If you are viewing under All Mapped Items, the updated Unicode names will be displayed in the list once saved.

Note: If you select Unmapped Items, only the items without Unicode mapping will be displayed.
After entering the translated Local Name and saving, those items will move from the Unmapped list to the Mapped list.

Note: If you select Mapped Items, only the items that already have a saved Unicode (Local Name) mapping will be displayed.
You can review or modify the translated names from this list if required.

6. Click the Save and Send button to save your changes and transmit the Unicode mapping details to the selected outlets.

Note:

• Click Reset to refresh the screen.

• Click Send All to Outlets to push all item Unicode details to every outlet.

7. Select the required Outlet from the list to which the Unicode mapping details should be sent.

8. Click the Send button to complete the process and push the Unicode mapping details to the selected outlets.

A confirmation message will appear stating “All items have been successfully sent to the chosen outlets.”, indicating that the Unicode mapping details have been transmitted successfully.

To verify whether the Item Unicode mappings are successfully synchronized from HQ to the outlet POS, follow the steps below.

1. Navigate to Tools > Business Intelligence > Unicode Map.

2. To view the list of mapped items:

1. Select the Mapped radio button to display only items with Unicode mapping.

2. Ensure that the Item option is selected next to the Language choice to view item-level Unicode mappings correctly.

Related Links  

For detailed guidance on Unicode Mapping across different Gofrugal products, refer to the following help articles:

• RetailEasy – Unicode Editor
  https://help.retaileasy.Gofrugal.com/Unicode-Editor.html

• ServEasy – Unicode Mapping
  https://help.serveeasy.Gofrugal.com/Unicode-mapping.html

• ManageEasy – Unicode Mapping
  https://help.manageeasy.Gofrugal.com/Unicode-Mapping.html

These articles provide product-specific instructions and screenshots to help you configure and verify Unicode Mapping effectively.

Summary:

The Item Unicode Mapping feature in Gofrugal HQ enables businesses to display item names and descriptions in multiple languages at the outlet POS and on printed sales bills.

This feature is particularly useful for businesses operating in multi-lingual regions or serving customers who prefer regional languages. It ensures that item details are printed correctly using Unicode characters, preventing display errors and improving clarity.

Key Capabilities  

• Map translated (Local) names to items at HQ

• Filter items using All, Mapped, Unmapped, and Migration options

• Send Unicode mappings to selected or all outlets

• Display translated names on POS screens and sales bill prints

• Support multiple regional and international languages

Business Benefits  

• Enhances customer experience through regional language support

• Improves billing accuracy with proper character rendering

• Saves time by automating multilingual display

• Helps comply with regional language regulations

• Centralizes language control across all outlets

Overall, Item Unicode Mapping ensures accurate multilingual item display, improves customer communication, and standardizes language management across the retail chain.