General
What to do if print sync is disappearing everytime after restarting the system?
What to do if print sync is disappearing everytime after restarting the system? Step 1 : Go to start button and type RUN and enter the command shell:startup Step 2 : Startup page will open Step 3 : Go to C folder->Program files(x86)->Raymedi Easy ...
How to download and install Easy print tool in windows?
Click the Download Print Tool icon. The following dialog appears: Click the Download link under Windows. Click Save File to save the EasyPrint file in the desired folder directory. Double-click file downloaded and click Run to install it. ...
How to Uninstall Print tool in TruePOS
Purpose: The Print Tool Uninstall option is used to completely remove the Easy Print Tool and its related configurations from the system. This helps users clear outdated or corrupted print settings, troubleshoot printing issues, or prepare the system ...
Error in Printing
When the Message - 'Error in Printing Please check your print service running or not' is shown, Please follow the check list mentioned below. 1. To Check whether the Easy Print tool is running, open your task manager and check if 'Print Sync' is ...
Easy Print tool Troubleshooting
Easy print Tool Troubleshoot Easy print tool is an essential requirement which allows you to print the document and invoices in Truepos through any printers. EasyPrint simplifies printing by applying the print formats like paper size, printer type ...
Export Easy Print Profile in TruePOS
Purpose:The Export DBA File option is used to create a backup of the database and application configuration details in a single file. This helps users securely store, transfer, or restore important business data during system migration, ...
Import EasyPrint Profile in TruePOS
Purpose: The Import Easy Print Profile option is used to import predefined printer configuration settings into the application. This helps users quickly set up printing formats, layouts, and printer-related preferences without configuring them ...
Print Profile Import in TruePos
How to import the DBA File in "Print Profile Import" screen : Print Profile Import option in TruePos is used to backup our print profile for Future base. For example : If the system was crased and formatted the OS, then we are installing the Print ...
How to add shipping address via sales screen?
Purpose:The Shipping Address option in the Sales Quotation screen is used to maintain and save customer delivery address details separately for the transaction. This feature helps to: Store the exact delivery location for the quotation. Manage ...
Clear data Process
Data Clean request Purpose : To clear the master and transaction data from the pos and update the new menu setup. The Transaction and master data will be cleared from POS and old data will not be visible in POS. The clear data process can be done ...
How to set the Serial number scanning for Serialized item
To set the serialized item in Alpha numeric Pre requirement : Go Master -> More->Tools->Master Configuration Click on Item edit and search with barcode Enable the Barcode search method- To set the barcode search contains Barcode Identifiers Character ...
Open Item- Preparation Status
Open Item: Purpose: An Open Item is an empty product listing that allows you to enter a custom name and price for special orders. You can setup the item and assign different prices for each invoice. For example, You are owning a fancy store where you ...
Item master
Item master Purpose: Item (also known as Product, Part, Article and SKU - Stock Keeping Unit) refers to the name of the service or a thing which is produced or served. The term "Item Master" constitutes an item database where we can define the ...
Clear data process
Purpose : To clear the master and transaction data from the pos and update the new menu setup. The Transaction and master data will be cleared from POS and old data will not be visible in POS. The clear data process can be done from Web application. ...
Selective Item Loading from Sales Order using "Show SO Preview" Configuration
Selective Item Loading from Sales Order using "Show SO Preview" Configuration The "Show SO Preview" configuration enables users to selectively load items from a chosen Sales Order into the Sales Bill and Delivery Note screens. When this configuration ...
Repack
How to setup Products for Repacking bulk to Child/Repack ? Purpose: Repacking is an arrangement of converting bulk package into the small package of items (e.g. packing of sugar from a bulky bag of 100Kg to smaller packets like 1KG, 500 gm, 100 gm ...
Document Upload Transactionwise
Document Upload Transaction-wise Functionality Purpose- The Document Upload Transaction-wise functionality enables users to upload and view supporting documents related to specific transactions. By selecting the Transaction Type and applying a Date ...
Shelf Talker
Shelf Talker Purpose The Shelf Talker feature is used to create and print price display labels for items in stores. These labels help showcase pricing, discounts, and promotional offers directly on shelves, improving product visibility and customer ...
Smart Report >>Report Settings
Purpose:Allows you to experience the following menus which helps the user to compile and run reports based on their requirements and at expected output. 1. Display - Where the user can enable/disable fields of the report based on their device ...
Year Begin Process FAQ's
In order to simplify the year end process, we have summarized the possible FAQ's below: 1.Is it mandatory to do year end ? No, The next financial year is auto created in TruePOS when complete the first bill for new financial year. For Truebooks, you ...
Domain to Domain Stock Transfer - Franchise flow
Inter-Domain Stock Transfer Process When Domain-A requires stock, it raises a purchase order to Domain-B. This purchase order is then synced to GoBill as a 'sales order' for Domain-B. The sales person in Domain-B can convert this sales order into a ...
Year Begin Process for International customers - RetailEasy OnCloud(TruePOS)
Year End Process indicates that an accounting year for all the financial transactions is ended. The financial transactions occurring after the Year End Process, will be posted in the new financial year. Note: Before running the year end process, ...
How to Inactivate Calamity Cess
INACTIVATION OF CALAMITY CESS : What is Calamity cess? In accordance to Kerala flood, The government has decided to impose calamity cess to help the flood-affected people for reconstruction, rehabilitation and compensation. The state government will ...
GST Consent Confirmation
Purpose : This is for the confirmation of Government GST compliance guideline update of tax% for products and its effective from September 22nd 2025. Note : The OTP will be send to the registered mobile number which available in the Tools → Addon ...
Digital Invoice (Send invoice PDF to customer via SMS)
Digital Invoice Purpose: A digital invoice is an electronic version of a traditional paper receipt or bill. Instead of receiving a printed copy at the point of sale, customers receive a secure link to their invoice via SMS. This link directs them to ...
External POS Master [RPA]
Purpose -The purpose of this screen is to allow mapping of columns from External POS applications CSV or xls files to the respective migration master fields in our POS system. There are two steps in this process : 1.Create an External POS in the ...
Mask PII Data
The Mask PII Data Configuration provides additional security by allowing users to Mask or Unmask their Customer's mobile number/Email Id. Following are the Customer data which will be masked using this configuration. * GST number. * Email ID. *Mobile ...
MFA status on user preference
How to Set MFA status based on the User Preferences? The MFA Status is available under the 'User profile' (on clicking the username at the right corner) -> 'Personalise' screen. In this Personalise screen, the user can able to Enable or Disable MFA ...
Login to Truepos after MFA Setup
How to login Truepos, after MFA SetUp? Step1:For Every successful Login, TOTP Page will displayed. Step 2:Check the Authenticator app and enter the TOTP found in your Mobile Phone. How to Set MFA Status as Optional? The MFA 'Not Now' button enables ...
MFA Setup
MULTI FACTOR AUTHENTICATION Multi-factor authentication (MFA) is a security process that requires users to provide two factor verification to access an application. MFA enhances security by adding an extra layer of protection beyond just password, ...
Mask PII Data
The Mask PII Data Configuration provides additional security by allowing users to Mask or Unmask their Customer's mobile number/Email Id. Following are the Customer data which will be masked using this configuration. * GST number. * Email ID. *Mobile ...
TFA Onboarding process for Saudi
Purpose The Saudi government announced the Tax Filing to modernise and streamline tax collection and compliance.The app allows users to file their Value Added Tax (VAT) returns, declarations, and other tax-related documents in a more user-friendly ...
Truepos License Details
Overview This document provides an outline of the pricing structure and frequently asked questions regarding the TruePOS system, covering available editions, custom licenses, and related add-ons. For detailed pricing information, please refer to ...
Profile Menu in Truepos
Overview The Settings menu in TruePOS offers a variety of options to personalize and manage your point-of-sale system settings for an efficient and customized user experience. How many languages are supported in TruePOS? TruePOS currently supports ...
FAQ Year Begin Process AccountsEasy OnCloud 2024-2025
1. How to do "Year-End Process" in AccountsEasy OnCloud? Answer: Go to AccountsEasy OnCloud → Tools → Year-End Process, select Location Name - HO, Tran Year - 2024-2025, Profit & Loss Ledger, Force YEAR END - Y (YES), and click Run Year-End to ...
How to do Year-end process in AccountsEasy on cloud (TrueBooks)
Purpose: This document serves as a guide to performing the year-end process in AccountsEasy on TruePOS Cloud. If you have any backlog entries, complete them before proceeding with the year-end process. The closing balance of the previous financial ...
How to do year end process in RetailEasy [Rpos7]?
Purpose: The Year Begin Process in RetailEasy ensures a smooth transition to the new financial year. Follow the step-by-step instructions below to complete the process efficiently. Step-by-Step Process Step 1: Update the server application Ensure ...
Sell Thru by GST
Overview The Sell Thru by GST screen displays sales and sales return transactions for customers who are registered with a GST number. Note: Transactions for customers without a GST number will not appear in this screen. Steps to Perform a Sales Bill ...
Logging Out from TruePOS
Purpose: This document provides clear instructions on how to log out securely from TruePOS to protect your account and ensure no unauthorized access. Steps to logout from TruePOS Move your cursor to the profile icon displayed at the top-right corner ...
Changing Login Password
Purpose: This document outlines the procedure for updating your login password to enhance security and maintain account protection. Regular password updates help safeguard your account from unauthorized access. Methods to access the change password ...
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